Your IT, handled by someone who knows your setup.
Pro Point Solutions sets up, secures, and supports the computers, networks, and accounts your business runs on. When something breaks, you call one number and talk to the person who fixes it.
What I can take care of
Most small offices don't need a full-time IT department. They need someone reliable who shows up, fixes the problem, and explains what happened in plain English.
- Computer and device support
- Slow machines, crashes, viruses, upgrades, and repairs for Windows and Mac computers, tablets, and phones.
- Networks and Wi‑Fi
- Routers, switches, and access points installed and configured so the whole office gets a strong, secure signal.
- Email and Microsoft 365 or Google Workspace
- Set up company email, move from an old provider, manage users and shared files, and keep accounts protected.
- Security
- Antivirus, firewall settings, two-step sign-in, and staff guidance so a phishing email doesn't become a bad week.
- Backups and recovery
- Automatic backups that are actually tested, so a dead hard drive or ransomware attack doesn't take your files with it.
- New equipment and setup
- Advice on what to buy, then unboxing, installation, and data transfer so new hires and new machines are ready on day one.
- Remote help
- Many problems can be fixed over a secure remote session the same day, without waiting for an on-site visit.
How working together starts
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A short call
Tell me what's going wrong or what you're planning. No charge, no obligation.
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A look at your setup
I review your computers, network, and accounts, on-site or remotely, and note what needs attention.
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A clear plan and quote
You get a written list of recommendations in order of priority, with the cost before any work begins.
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Ongoing support
Once things are running well, call or email whenever you need help. Your setup is documented, so nothing starts from scratch.
About Pro Point Solutions
Pro Point Solutions is an independent IT practice for small businesses, home offices, and families who want their technology to just work.
You work directly with the technician. There's no call center, no ticket queue, and no handing you off to someone who has never seen your network. The person who set up your system is the person who answers when it needs attention.
- Explanations in plain English, without jargon
- A written record of your network, accounts, and equipment
- A quote before work begins
- The same person every time you call
Get in touch
Describe the problem or project and I'll reply within one business day. For something urgent, call instead.
- Phone
- (555) 555-0123
- Hours
- Monday to Friday, 8am to 6pm
- Service area
- On-site in [your area], remote anywhere